Onsite Seminar
Collaboration Without Confusion
The smartest people in your organization probably don't know how to talk to each other. When Business and IT staff try to work together to solve problems, frustrations rise because neither side seems to have any idea what the other is talking about. The more they ask questions of each other, the more jargon gets thrown around. They just can't connect. And it gets more confusing when Architecture, Security, Compliance, Legal, and Auditing staff get involved.
In this highly-interactive workshop, participants learn how to express their concerns using the language of those they must collaborate with. We look at typical data-related issues and together translate key points into terms that can be understood by Business, IT, Data Quality, Compliance, Risk Management, Security, and Auditing Staff. Participants leave with vocabulary lists, translation tables, and case studies. Participants are encouraged to bring real-life challenges to the workshop.
Objectives
Upon completion of this course attendees will:
- Understand how the post-compliance paradigm shift (from "Just do it!" to "Do it, then control it, then document it, then prove it!") has affected how management and staff must collaborate.
- Be able to describe their concerns using language executives will pay attention to.
- Understand key concerns of Risk Management and Compliance teams.
- Understand how to describe the same problem using the rhetoric of Auditing ("the glass is dangerously half empty!") and the rhetoric of Project Management ("the glass is [hopefully] half full!)
- Be able to translate IT issues into the language of Risk Management
- Be able to articulate process and workflow concerns in terms of controls and risk
- Know how to use the translation process to educate non-technical peers about technical and data-related concerns.
Duration
1 day
Course Format
Lecture, group discussion, and exercises
Instructor
Gwen Thomas
To request a quote for this in-house seminar
Please call (973)379-7212 or email info@debtechint.com
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