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Data Governance Conference

Conference Session Abstracts

Data Governance: Determining Boundaries And Interactions
Peter Aiken
Founding Director, Data Blueprint and, Assoc Prof. of IS, VA Commonwealth University


This presentation will provide participants with a clear and concise representation of how data governance interacts with other important, related functions. These include data architecture, data management, IT governance. Understanding the dual roles played by data governance determining what organizational data should be governed and how it should be governed - organizations will be better able to plan, set priorities for, and implement data governance (and the related processes) as a coherent set of activities, capable of producing results with appropriate organizational investment and effort. Illustrating the relative "fit" among these areas eliminates the ambiguity and confusion that often surround initial discussions and practitioners can get on with the business of governing.

Setting the Stage for Governance:Critical Data Elements
David Loshin
President
Knowledge Integrity Inc.

Successfully overseeing the interactions between data professionals and business clients hinges upon the agreement as to the meanings of commonly used business terms. However, this governance is often hampered by the opacity with how business concepts are transformed into data representations. A fundamental component of any data governance program is establishing processes to reach consensus for determining and defining critical data elements. Once consensus is reached, the organization is prepared to assign responsibility and accountability for ensuring the quality of the data sets that use these data elements.

This sessions explores how this process is facilitated using a critical data element (CDE) registry. The CDE registry becomes the single source for the definition, semantics, and format representations employed for each critical data element. In addition, the CDE registry captures the authoritative definition source, identifies the master data set, and helps manage the work flow processes for reaching enterprise agreement.

Data Governance Lessons from the Field…Practical Insights and Tips
Gregory Keeling
Consulting Manager
BMO Financial Group

Information has value to an organization and it deserves to be managed. The BMO Financial Group has declared information as a strategic asset of the organization and has developed a multi-phase approach to managing information and driving business value from its information resources.

This session reviews the development of BMO's information governance program from inception to current status. Along the way, a combination of internal and external factors has influenced the direction, pace and focus of this work. Key insights into the development and implementation of an enterprise-wide information management policy will be discussed, including:

. Developing an information management framework
. Accountabilities and senior management support
. Understanding organizational culture and change management issues
. Integration with existing practices and procedures
. Business metrics for monitoring and reporting
. Success stories and lesson's learned

Managing Data For Long Retention Periods: Requirements and Challenges
Craig S. Mullins
Data Management Strategist
NEON Enterprise Software

Several events in recent years have changed the requirements for retaining data from operational databases to long periods of time. Required retention periods have ballooned to many years, and in some cases, to many decades. This coupled with the rapid rise in data volumes and the importance of providing archived data on demand many years after it is created, has surfaced the need for companies to build a solid practice for archiving and managing business data from their online operational databases. The presentation covers the basics of an archiving methodology and a number of topics that require special consideration in building a database archiving practice. Topics covered are application independence, metadata independence, data authenticity, change management, storage management, and access control

Case Study for Designing International Data Strategy and Governance
John Ladley
Director
Navigant Consulting

Governance is challenging enough, but defining an information management strategy and governance roll out for an international organization presents unique challenges. This session will cover the lessons learned from such an engagement. These lessons are applicable to any widely dispersed or international organization.

· Defining stewardship in 4 languages
· Creating governance technology where there is no technology
· Accommodating politics
· Working through significant differences in expectations of governance
· Identifying programs to break through "terminal resistance"

Stewardship-A Value Proposition at Wachovia
Christopher Deger
Risk Governance Director
Wachovia

In response to Wachovia's need to become compliant with Basel II requirements and the implementation of Advance Data Management practices the organization has established a Risk Data Governance Program based on a data governance model that brings order to both organization and function.

This session will take the group step by step through the process Wachovia used to develop and implement an industry leading Data Stewardship Community as one key component of the overall Risk Data Governance Program.

Case Study Bonanza: Comparing & Contrasting Three "Active" Data Governance Case Studies
Robert S. Seiner
President, KIK Consulting & Educational Services and Publisher TDAN.com

This session will highlight the trials and tribulations of three active and independent Data Governance program initiatives focusing on the paths to success for each of the organizations. The session will compare and contrast the methods that are being used by these organizations and will demonstrate why certain approaches (and certain aspects to approaches) to Data Governance & Data Stewardship solutions will work in some places while not working in others. In addition the session will focus on how to identify the appropriate solution for your organization.

Deciding What Data to Govern - A Case Study from Sallie Mae
Michelle Koch
Senior Manager of Data Administration
Sallie Mae

How do you decide what data your governance program should address? Sallie Mae wanted to focus on enterprise data, so they embarked on a project to identify fields that were used by multiple business units. In this case study, attendees will learn:

· How project members narrowed the list of many thousands of candidate data fields to a manageable list - and the relationship they discovered between these enterprise fields and Master Data
· The top-down approach that inspired business users to volunteer their expertise, while educating them to the relationship between conceptual entities, logical entities, and physical data elements
· The accompanying "top-down" and "bottom-up" tools and processes used to discover enterprise data across multiple systems
· The tools and processes used to store results - and how various IT groups are leveraging this information to manage cost and complexity
· How this project paved the way for implementing formal Enterprise Data Stewards as part of Sallie Mae's new Data Governance program.

The Data Governance Maturity Model
Martha Dember
Director of Business Intelligence and Data Delivery
RCG Information Technology


There are seven stages of the maturity model, each depicting critical success factors that Information Technology and Business Units must attain to achieve the benefits associated with each stage. This session will detail these critical success factors and how they contribute to the benefits. A case study of two companies will be used to demonstrate how each of these companies began their data governance programs, and what it took to mature their organizations through the maturity model to-date.

Attendees of this session will learn:
· How to assess where an organization is currently
· How to begin a data governance program if not in existence today.
· What steps or action items will mature an existing data governance program
· How to recognize stagnation or derailment of an existing program

Emergence of Data Governance at SAP - A Case Study
Denis Kosar
SAP

The purpose of this presentation is to provide the audience with an understanding of what Data Governance is, and why it is important to an organization's survival. We will explore why it is considered to be one of the most important initiatives by SAP, how it has been rolled out, and what challenges have been realized and met. The presentation will answer the following questions:

· What is Data Governance and why it is needed?
· What are the component parts of the functions and roles?
· Where should the role be placed organizationally?
· What is the importance of a business sponsor and communications?
· How do we make it work across a global organization?
· What are some of the pitfalls to avoid?

Data Governance at Orange France
The leader Mobiles Operator in France

Françoise Gesbert
Metadata Manager at France Telecom Group
Antoine Proult
Enterprise IT Architect Associates at ACP Conseil

In order to improve productivity and data quality, Orange France implemented of a twofold project that not only had an impact on the data team (with a fast ROI) but also positively impacted data enterprise practices related to project management, support and monitoring activities, regulatory compliance related to SOX or Privacy and information life cycle and data governance strategy.

Topics covered include:
· The creation of a metadata repository with a focus on enterprise data associated with critical applications and based on a semantic integration principle that can leverage data governance on many facets
· The implementation a data virtualization layer, based on an EII platform, that allows the support team to navigate across all the application data sources with the objective to speed up diagnosis and corrections on faulty situations raised by Orange customers.

Data Governance: From Idea to Execution
Jill Dyche
Partner
Baseline Consulting
&
Tony Fisher
President and CEO
DataFlux


As executives get ever more serious about regulatory compliance, merger and acquisition strategies, smarter target marketing, and better business intelligence, the frameworks, processes, and policy making around enterprise data has become a corporate mandate. However you define data governance, it is becoming a bona-fide requirement for supporting data integration and management for both operational and analytical business needs. Given its broad focus and cross-functional impact, new best practices are emerging to ensure that data governance is not only planned for, but deployed in a sustainable way. This presentation, by two noted industry leaders, will discuss both the planning and execution of data governance, and offer ways for attendees to gauge their own data governance maturity.

Attendees will learn:

· The four different levels of the data management maturity model
· The role of data quality in an effective governance program
· How to measure the maturity of existing governance efforts
· Why data governance should be designed before it's launched

Step-by-Step Governance Communications Plan
Gwen Thomas
President
The Data Governance Institute
&
Michele Koch
Senior Manager of Data Administration
Sallie Mae

As a manager, you know how to communicate up and down through your own management chain. But presenting to executives is different, and communicating outward to stakeholders across the enterprise can be complicated. Here's a step-by-step approach to governance communications, starting with best practices and templates and then providing actual communications pieces and lessons learned from the Sallie Mae Data Governance program.

Attendees will learn to:
· Identify who should get what messages, and when, and in what format
· Tailor messages that are meaningful to different audience segments, with the right level of detail
· Keep track of who's getting a message so you don't leave anyone out
· Build and deliver effective slogans, elevator speeches, value and impact statements, calls for involvement, and status reports.

Participants will leave with communication matrices and email templates for the most common types of data governance communications.

The Impact of Proper Data Governance: Organization, Data, and Metadata
David Plotkin
Manager of Data Quality
Wells Fargo Consumer Credit Group

Data Governance is important -- without the concept of a clear "owner" (or owners) of the data, decisions can rarely be made or enforced. At Wells Fargo, a series of committees was formed to define and enforce data governance, including stewardship of data elements, common business rules, and techniques for documentation and communication.

In this presentation you will learn:
· The organization structure needed to define and enforce governance
· How to set up business data stewardship -- and use it effectively to define and manage your data
· The metadata structures needed to document data governance
· The role data governance played in data management
· How data governance made major projects go more smoothly
· How data governance made it possible to define common business rules and get agreement to use them

Web 2.0 and Data Governance: Social Networking Works!
Bonnie O'Neil
Senior Principal Data Architect
Project Performance Corporation

One of the biggest concerns that business people have when they are "volunteered" or "appointed" (usually not voluntarily!) is the time commitment required for governance. We have found that social networking and groupware can offer enormous time savings to governance council members, and also make participation fun!

This talk will cover successful implementations of governance and lessons learned, touching upon the new trends in social networking and Web 2.0 technology that can empower governance and also optimize participants' valuable time. It is a very exciting time to be implementing governance!

Topics include:
· What are social networking, groupware and Web 2.0?
· The special role that social networking can play in governance
· How social networking and groupware saves time
· Tool features and functionality

Acquiring and Sharing Trusted Data - Developing a Master Data Strategy for Financial Instruments
William Brooks
Data and Integration Architect
MFS Investment Management

In nearly every company, there is some area of reference data that is critical to the core business. In financial management, for example, reliable identification of investment securities is vital. When closely examined, though, this uniform-seeming data often varies in usage and quality throughout the organization. Entrenched definitions specific to individual business units further complicate the situation. Bill has worked on multiple initiatives aiming to build a standardized security master and will share both lessons learned from those projects and how a new MDM project is taking shape today.

Attendees will learn:
· How security master data was approached in an in-house compliance tool; a message-based integration project and an outsourcing contract.
· How political pressure and internal distrust were handled in each project.
· How the lessons learned from previous efforts are affecting a new master data project.

Topics covered:
· Data governance and Master Data Management
· Dealing with intolerance for change
· Role of communications in successful data governance initiatives
· Building the business case and identifying the drivers for data governance

When the Data and Humans Won't be Governed:
Responding to Ungovernable Situations

Michael Scofield
Manager of Data Asset Development
ESRI

Data governance almost always assumes some level of authority over data, and cooperation from people in an organization who create or process data and operate business processes. But not all enterprise data (and the people who do data) will be governed. Much enterprise data is off-premises, or imported from external sources beyond any governance control. And some people within the enterprise refuse to be governed. What then?

We review a set of political and technical techniques which allow data stewards at the enterprise level to inventory, monitor, and understand data on the edge of any control. This particularly includes data flows from external sources, as well as latent data on off-premises servers, service bureaus, and hosted web sites. We propose basic techniques for monitoring latent and flowing data, and show a functional design for a data metrics data warehouse.

Case Study: Shared Data and The Data Governance Imperative at Pfizer
Joe Caputo
Director, Data Governance
Pfizer

Pfizer's Global Research & Development division needed to facilitate the sharing of critical research data among its scientists to accelerate the development of new drugs-a task complicated by numerous acquisitions. To achieve this goal, Pfizer created a shared services platform for business intelligence and data integration, enabling scientists to easily access and share data via the Research Information Factory (RIF). Pfizer also put into place a data governance and stewardship program, creating a team of 40 data stewards worldwide under a blended governance framework. Data governance was critical to the success of RIF, enabling the global organization to come to agreement on the presentation and meaning of data, and ultimately ensuring that the data in RIF met the needs of the business.

Specifically, this session will address:
· Drivers behind the RIF and the data governance program at Pfizer
· Governance structure and roles
· Process issues: implementation and enforcement
· Common, shared services approach to managing and understanding data
· Mistakes made and lessons learned
· Ongoing data governance challenges

Data Governance: A Case Study in Success
Christopher Bradley
Principal Management Consultant, IPL
Donna Burbank
Director of Enterprise Modeling and Architecture Solution
Embarcadero Technologies

Whether it's the pressure of regulatory compliance, a focus on data quality, or a move to service-oriented architecture, "data governance" is coming to the forefront for IT organizations. With so many disparate data sources and multiple data constituents, the data within your organization can quickly spin out of control. Implementing a data governance process is critical. Robust enterprise data modeling combined with a strong metadata management program can help manage the data governance process. In addition, data architects must play a role in ensuring the success of any governance program. Tools and techniques are only part of the answer - the people side of the process is equally, if not more important. A real-world case study will be presented, describing how a major UK oil company manages its data governance initiatives to illustrate topics such as:

· The role of the data architect in ensure the success of the data governance program
· Enforcing standards across models and incorporating stewardship within your models
· Assessing and communicating the impact of changes to various stakeholders across the organization
· Tracking metrics to gauge success and demonstrate value to business and IT sponsors

How to Avoid Governance Council Stagnation
Bonnie O'Neil
Senior Principal Data Architect
Project Performance Corporation

Governance Council Stagnation is a typical syndrome that is common in governance efforts. A Governance Council is kicked off, everyone is pumped and raring to go, then slowly it loses steam, and eventually it fizzles. This talk introduces some practical methods to avoid this syndrome.

The talk will present several ideas on keeping the ball rolling, including:
· Time bounding in governance initiatives
· Using milestones to keep momentum up
· How the establishment of the right goals for governance can help energize the council
· Techniques in keeping the interest high

A Practical Approach to Aligning Privacy and Security Compliance with Data Governance
Pamela K. Hulse
Director, Data Governance and Compliance
Wolters Kluwer Health

Source Healthcare Analytics provides comprehensive market information and business analytics primarily to pharmaceutical and biotech companies. Our offerings are developed using retail pharmacy purchase and claims data and are used to support pharma brand marketing efforts. We acquire, accumulate, cleanse, package, and sell what begins as regulatory and contractually sensitive data.

In this session we present our approach to aligning compliance with privacy and security regulations, and contractual restrictions, with our Data Governance Program. This presentation will provide practical advice on how:

· To align the Data Governance framework with privacy and security frameworks
· The complementary frameworks can provide a consistent model for addressing issues, making decisions, and implementing solutions
· To reduce redundancy and inconsistencies, enhancing the efficiencies and effectiveness of joint efforts through a common or complimentary framework
· These mutual dependencies drive effective access controls and metadata management
· The cooperative efforts of Data Governance and Compliance, Privacy, Security and Legal provide a common and consistent voice in response to internal and external auditors

Critical Data Lineage: Your "Get Out of Jail Free" Card
Alex Gorelik
Co-founder and CTO
Exeros, Inc.

Your CIO and members of his staff are required to sign off on an ever-increasing number of testaments that your company's data is not only correct, but that he knows where it came from and can prove it.

Today's environment of corporate regulation is intended to reduce the many risks associated with data, such as security, privacy, and intentional or accidental exposure of sensitive data. But there's one gaping hole in the promise of risk mitigation: in order to achieve compliance, companies need a comprehensive understanding of their data and its lineage.

Most companies don't have a comprehensive data map that shows their data lineage. As a result, to pass an audit or meet regulatory requirements, companies are forced to document their data lineage in detail for the first time.
Automated data mapping software now exists that literally crawls through multiple datasets simultaneously allowing for accurate and trustworthy data lineage information. Because their discovery algorithms use actual data values, automated data mapping software makes it possible to prove the accuracy of data flows as part of a data lineage audit. And keep everyone out of jail.

The Meta-Data Professional Organization (MPO) Meeting
Tuesday, June 26, 2007
7:30 AM

The Meta-Data Professional Organization (MPO) is a non-profit, international professional association comprised of business and IT professionals in all areas of meta-data practice.

The MPO brings together individuals with interests, expertise, or hands-on experience in meta-data use from all areas of private and public enterprise throughout the world and seeks to disseminate technical and professional information to meta-data practitioners of all levels of experience.

All conference and seminar attendees are invited to attend this meeting and learn more about the MPO. You do not need to be a member of the MPO in order to attend this meeting.

For additional information regarding the MPO please visit
www.metadataprofessional.org

Lessons Learned in Data Governance

This panel discussion will focus on real life experiences of practitioners in starting and deploying data governance and data stewardship programs

Topics include
· Getting started with data governance and stewardship
· Getting buy in
· Dealing with political and cultural issues
· Pitfalls to avoid

 


 

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