Conference Sessions
December 3, 2019


Tuesday
December 3
7:00–6:00
Registration
Tuesday
December 3
7:00–8:30
Continental Breakfast
7:45 - 8:30 

Tuesday
December 3
7:45–8:30

arrowBack to top

The Data Governance Professionals Organization (DGPO) Annual Winter Meeting
8:40 - 8:45 

Tuesday
December 3
8:40–8:45

arrowBack to top

Welcome
 

 

8:45 - 10:00  KEYNOTE

Tuesday
December 3
8:45–10:00

KEYNOTE

arrowBack to top

KEYNOTE: Is Corporate Data Literacy a New Mission for Data Governance?
Ho-Chun Ho, Global Head of Data Governance and Management, JLL

Data literacy has been an established subject in education and library science for quite some time; it is coming to the commercia space and corporate world. Today corporate data literacy is like a conversation piece in board rooms; we hear that term and receive project proposals from vendors and consultants. We are told that data literacy is the prerequisite to successful digital transformation in any corporation. Is data the new corporate language? Who in your organization should be data literate? How do you make them data literate? Should you start a Data University or Data Academy to achieve corporate data literacy? What role should the data governance people play? How do you measure data literacy?

This presentation will demystify the hype, limits and merits of data literacy. Hochun will share his data governance experience of improving JLL’s and its clients’ maturity level in achieving better communication and decision making through the benefits of better data. He will provide proven approaches and emphasis for your data literacy journey.

Level of Audience:
All levels

Speaker:
Ho-Chun Ho Ho-Chun Ho
Global Head of Data Governance and Management
JLL

arrowTo Speaker's BIO

arrow10:00 - 10:30 COFFEE BREAK
10:30 - 11:15 CONCURRENT SESSIONS

Tuesday
December 3
10:30–11:15

Financial
Services
Track

arrowBack to top

 

Vanguard’s Enterprise Data Governance Journey
Winner of the 2017 Data Governance Best Practice Award 
Kirk Nemshick, Head of Data Management – Center of Excellence, Vanguard
Vanguard received the DGPO Data Governance Best Practice Award in 2017 in recognition of the business value and technical excellence they have achieved in the design and implementation of an outstanding data governance program. Key Elements of that framework will be reviewed, as well as the next steps in the journey of bringing the framework into the practice within a data management organization.

Key highlights include:

  • Vanguard’s approach to establish governance framework
  • Determining accountability
  • Deciding on scope and prioritization
  • Integrating governance into a data management organization

Level of Audience:
Intermediate

Speaker:
Kirk Nemshick Kirk Nemshick
Head of Data Management – Center of Excellence
Vanguard

arrowTo Speaker's BIO

 

Tuesday
December 3
10:30–11:15

arrowBack to top

 

Data Empathy-How to Win in Health Care
Kevin Mooney, Senior Director, Enterprise Data Governance, Cleveland Clinic
Josna Koshy, Product Manager Enterprise Data Governance, Cleveland Clinic
While Data Governance has a long-standing body of practice and knowledge in other industries like banking and finance, it is less mature in other sectors, especially in Healthcare.  As a result of this lower maturity, there is a tendency to not know the right strategy to structure and set up a Data Governance program.

At the Cleveland Clinic, historically, our mission is to get the right data to the right people at the right time, while keeping sensitive data safe and secure. There is nothing more sacred in healthcare than Patient Information and its care and governance is mandatory.

This session will educate the audience on how to overcome these challenges by covering the below topics:

  • Importance of Relationships and Partnerships within the Enterprise
  • Structure of our Enterprise Compliance and Operational Interlock
  • Establishing processes for the management of data through Policies and Procedures
  • Communication Framework through Institute Liaison Program and
  • Outline the Technology components that are critical to a successful Data Governance implementation
    • Information Management Program
    • Master Data Management Implementation

In this session, we will also share how having members from diverse career backgrounds on our Data Governance team help complement each other’s skills and lead us to a more successful Data Governance program.. This session will be useful to anyone who is just embarking on setting up an Enterprise Data Governance program within their Organization or is looking to take their implementation to the next level by leveraging industry best practices.

Level of Audience:
Intermediate

Speakers:
Kevin Mooney Kevin Mooney
Senior Director, Enterprise Data Governance
Cleveland Clinic

arrowTo Speaker's BIO
  Josna Koshy Josna Koshy
Product Manager Enterprise Data Governance
Cleveland Clinic

arrowTo Speaker's BIO
 

Tuesday
December 3
10:30–11:15

arrowBack to top

 

Data Governance, the Long and Winding Road to Implementation
Bill Dornback, Sr. Mgr, Business Intelligence, Seattle Genetics
Jennifer Yoakum, BI Analyst, Seattle Genetics
Come join us as we share Seattle Genetics’ journey for implementing Data Governance from the ground up in a biotech company.  We started with a green field and worked to implement a data governance community along with educating the organization on process and roles and responsibilities.

This will also be an opportunity to share opportunities and challenges that we all face on our Data Governance Journey.  

Topics include:

  • The Seattle Genetics Story
  • Our Roadmap
  • Finding champions and support within your organization
  • How to manage the Data Governance initiative with competing initiatives.
  • How to impact the evolution  of understanding of Governance in your organization
  • Our challenges and how we mitigated them
Level of Audience:
Introductory
Speakers:
Bill Dornback Bill Dornback
Sr. Mgr, Business Intelligence
Seattle Genetics

arrowTo Speaker's BIO
  Jennifer Yoakum Jennifer Yoakum
BI Analyst
Seattle Genetics

arrowTo Speaker's BIO
arrow11:15 - 11:25 ROOM CHANGE
11:25 - 11:55 DATA GOVERNANCE SOLUTIONS

Tuesday
December 3
11:25-11:55

arrowBack to top



Level of Audience:
All Levels

arrow11:55 - 1:00 Lunch and Roundtables
1:00 - 1:45 CONCURRENT SESSIONS

Tuesday
December 3
1:00–1:45

Financial
Services
Track

arrowBack to top

 

Award Winning Practices in Data Governance from Dun and Bradstreet
Winner of the 2018 Data Governance Best Practice Award
Lisa Baughman, North American Data Governance Leader, Dun and Bradstreet

This presentation will showcase a number of best practices in Data Governance put into practice in the Data Governance program at Dun and Bradstreet (D&B) that won the prestigious DGPO Data Governance Best Practice Award. One such practice is Data Stewardship - the establishment of a network of individuals across the enterprise who champion Data Governance in their area of the business and communicate back to central Data Governance issues that need to be addressed. Closely related to this is the practice of using RACI matrices to distribute Data Governance accountabilities, and this too is explained. Data Classification is another best practice that has been implemented in order to categorize data elements for particular governance needs.  Finally, this presentation will explain the mechanisms to policy compliance.

Attendees will learn:

  • How D&B has implemented best practices in the areas of Data Stewardship, RACI, Data Classification, and Data Policy Compliance
  • How D&B rolled these out to the organization
  • The details of these best practices
  • The challenges and successes of the best practices

Level of Audience:
Intermediate

Speaker:
Lisa Baughman Lisa Baughman
North American Data Governance Leader
Dun and Bradstreet

arrowTo Speaker's BIO

 

Tuesday
December 3
1:00–1:45

arrowBack to top

 

When Top-Down Data Governance is Not an Option
Rachini Moosavi, Exec. Director Data Solutions & Governance, UNC Health Care
Sonya Jordan, Data Governance Consultant, UNC Health Care
Best practice research says that Data Governance works best when enforced from the top of the organizational hierarchy down to the front-line.  But what happens when DG is essential to an organization's analytics journey, yet the organization’s culture isn’t top-down?  UNCHCS stumbled through the process of finding the right answers to this question. 

You will learn about the following approaches UNCHCS took to kick-start Data Governance:

  • Operational Reporting & Business Intelligence Teams (ORBITs): decentralized BI teams that embrace DG principles and processes
  • Certification: Good documentation and Certification guide everyone to know what, when, where, and how to reuse analytical asset including metrics, models, reports
  • DG Strategy Map: Strategy that embraces grass-roots reality but enables long-term vision
  • Timing is everything: No need to rush.  Find the right opportunity that enables a more enterprise-wide program
  • Today: Enterprise DG program capabilities like a DG Council, Data Quality framework, DG tool adoption, and Stewardship

Level of Audience:
Introductory

Speakers:
Rachini Moosavi Rachini Moosavi
Exec. Director Data Solutions & Governance
UNC Health Care

arrowTo Speaker's BIO

  Sonya Jordan Sonya Jordan
Data Governance Consultant
UNC Health Care ty

arrowTo Speaker's BIO

 

Tuesday
December 3
1:00–1:45

arrowBack to top

 

How to Include Data Remediation in Your Data Quality Management Lifecycle
Chris Davis. Data Governance Manager, Alliance Data
In this session you will learn why Alliance Data implemented a data quality management lifecycle and provide ideas as to how you can develop data quality remediation to address your information quality concerns.

This presentation will walk you through the steps and processes of our data quality management lifecycle including:

  • Business justification
  • Establishing and profiling KPIs and CDEs
  • Creating a scorecard and dashboard to monitor data quality
  • Remediation and root cause analysis
  • Evaluating the cost of bad data

Level of Audience:
Intermediate

Speaker:
Chris Davis Chris Davis
Data Governance Manager
Alliance Data

arrowTo Speaker's BIO

arrow1:45 - 2:00 ROOM CHANGE
2:00 - 2:30  KEYNOTE

Tuesday
December 3
2:00–2:30

KEYNOTE

arrowBack to top


Level of Audience:
All Levels

arrow2:30 - 2:40 ROOM CHANGE
arrow2:40 - 3:10 DATA GOVERNANCE SOLUTIONS

Tuesday
December 3
2:40–3:10

arrowBack to top



Level of Audience:
All Levels

arrow3:10 - 4:00 ICE CREAM BREAK AND EXHIBITS OPEN
4:00 - 4:30 SPECIAL INTEREST GROUPS

Tuesday
December 3
4:00–4:30

Special Interest Group

arrowBack to top

 

Addressing the Challenges of Data Governance in Health Care
Kevin Schofield, President, ADRM Software, Inc.

Level of Audience:
All Levels

Speaker:
Kevin Schofield Kevin Schofield
resident
ADRM Software, Inc.

arrowTo Speaker's BIO

 

Tuesday
December 4:00–4:30

Special Interest Group

arrowBack to top

 

How to Demonstrate the Value of your Data Governance Program
Jimm Johnson, Data Governance Program Manager, Scripps Health

Level of Audience:
All Levels

Speaker:
Jimm Johnson Jimm Johnson
Data Governance Program Manager
Scripps Health

arrowTo Speaker's BIO

 

Tuesday
December 3
4:00–4:30

Special Interest Group

arrowBack to top

 

Initiating Data Governance using Robotic Process Automation
Melissa Hollingsworth, Director of the Data Management, Smith & Nephew

Robotic Process Automation (RPA) is a rapidly growing demand within Data Management.  Learn how Smith & Nephew, a leading medical device manufacturer, initiated Data Governance using RPA with workflow-based process management. 

Smith & Nephew is using RPA, across multiple data domains, to proactively manage data quality, automate master data creation and improve levels of efficiency, reliability, scalability, and control.

Attendees will learn:

  • How and where to get started
  • How to ensure that your enterprise data can be used with confidence across your entire organization
  • How using robotic process automation (RPA) with workflow will make business processes and data management more efficient

Level of Audience:
Intermediate

Speaker:
Melissa Hollingsworth Melissa Hollingsworth
Director of the Data Management
Smith & Nephew

arrowTo Speaker's BIO

 

Tuesday
December 3
4:00–4:30

Special Interest Group

arrowBack to top

 

How to Reinvent a Dormant Data Stewardship Initiative
Amirah Fayek, Director, Safety Program Management, The Canadian Medical Protective Association

Level of Audience:
All Levels

Speaker:
Amirah Fayek Amirah Fayek
Director, Safety Program Management
The Canadian Medical Protective Association

arrowTo Speaker's BIO

4:30 - 4:45 ROOM CHANGE
4:45 - 5:30 CONCURRENT SESSIONS

Tuesday
December 3
4:45–5:30

Financial
Services
Track

arrowBack to top

 

The Practical Application of Data Governance at a $35b Financial Institution
Brian Paull, Director Credit Risk and Data Mgmt, First Citizens
Mike Russell, Enterprise Data Manager, First Citizens
Follow First Citizens Bank through their journey standing up a data governance infrastructure.  Learn about mistakes, success stories, and how they view the next phase of their evolution as a data centric organization.  This is a practical discussion of how theory meets reality in the world of budget constraints, regulatory pressure, and sporadic organizational support.  It is not THE answer to standing up a data governance infrastructure; it is one bank’s real-world experience.

This case study will include:

  • An overview of the size and scale of First Citizens and systems infrastructure for context
  • A historical recap of milestones from pre-data governance era to board approved policy and what major influences helped shape the current state
  • Practical suggestions on how to get started and transition from regulatory requirements to value add work
  • Visual examples of tools used to for metadata, lineage, exception reporting, and board reported Key Risk Indicators (KRI) for data quality

Level of Audience:
Intermediate

Speakers:
Brian Paull Brian Paull
Director Credit Risk and Data Mgmt
First Citizens

arrowTo Speaker's BIO

  Mike Russell Mike Russell
Enterprise Data Manager
First Citizens

arrowTo Speaker's BIO

 

Tuesday
December 4:45–5:30

arrowBack to top

 

Introducing a Data Governance Program - What Helped, What Didn’t and Avoiding Our Mistakes
Ryan Brochez, Enterprise Data Architect, Royal College of Physicians and Surgeons of Canada
This presentation will share lessons learned from introducing a Data Governance program at the Royal College of Physicians and Surgeons of Canada. The presenter led the establishment of a Data Governance Office and has coordinated the program from its inception to its current state of operations. This session is intended for small to mid-sized organizations who want to implement a Data Governance program from scratch.

Posing eight strategic questions the presenter will share lessons learned on what did or did not help meet challenges many organizations will also face establishing and implementing their own Data Governance program.

  1. What kind of environment will you operate in?
  2. How will your program be structured?
  3. How will you establish priority?
  4. How will you move initiatives forward?
  5. How will you measure progress?
  6. How will you spread education and awareness?
  7. What artefacts should you produce?
  8. What technologies do you need?

Attendees will learn:

  • How to structure their program for their organization.
  • How to establish priority and spread awareness.
  • How to measure progress and move initiatives forward.
  • What artifacts and technologies are necessary.

Level of Audience:
Introductory

Speaker:
Ryan Brochez Ryan Brochez
Enterprise Data Architect
Royal College of Physicians and Surgeons of Canada

arrowTo Speaker's BIO

 

Tuesday
December 3
4:45–5:30

arrowBack to top

 

Case Study:  Distributed Data Stewardship for Contact Records in a CRM System
Mike Ostrander, AVP Data Governance, Vizient Inc
Vizient is the nation's leading health care performance improvement company, and as a member-owned, member-driven healthcare improvement company, it is critical for us to know our members.  Like other B2B companies, our needs went beyond address validation and householding, so we couldn’t solve this with just technology.  As part of a data cleanup project in Vizient's existing enterprise CRM, we successfully implemented a program of Contact Data Governance and Stewardship. 

In this case study, we will cover:

  • Strategies and drivers used to get the project launched
  • Critical data elements identified in our CRM, and multi-pronged approach to data cleanup
  • In-house tools and resources that made the project successful
  • Rollout and Training 100’s of Sales & Client Management staff to be Data Stewards
  • What worked, and what didn’t

Level of Audience:
Introductory

Speaker:
Mike Ostrander Mike Ostrander
AVP Data Governance
Vizient Inc

arrowTo Speaker's BIO

5:30 - 7:30 RECEPTION AND EXHIBITS
arrow