Conference Sessions
December 4, 2018


Tuesday
December 4
7:00–6:00
Registration
Tuesday
December 4
7:00–8:30
Continental Breakfast
7:45 - 8:30 

Tuesday
December 4
7:45–8:30

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The Data Governance Professionals Organization (DGPO) Annual Winter Meeting
A Fun Look at the Six Core Areas of the DGPO Data Governance Framework
Anne Buff, VP Communications, DGPO
If you are just starting a data governance program, you are steadily growing and maturing one, or you are re-starting the efforts again for the nth time, the Data Governance Professionals Organization (DGPO) is here to help.

In supporting our vision, we have established a formal framework to be the primary, authoritative resource for data governance practices. This framework, the DGPO CAP (Core Areas of Practice), unofficially referred to as the DGPO Hexy and sometimes referred to affectionately as the “Sexy Hexy” (because we know that being a data governance professional is really the sexiest job around – no offense data scientists), represents the six core areas of practice and is the foundation for all the content and best practices the DGPO will continue to share going forward.

Join us as we discuss these six practices and how they are core to all data governance programs regardless of industry, size, or maturity.

What you will learn:

  1. FundamentalsThe foundational elements necessary for any data governance program.
  2. OrganizationOrganizational considerations for data governance, both within and external to the data governance program.
  3. CommunicationMarketing the purpose (and general existence) of your data governance program, sharing wins and payback, and providing regular status reports. It also covers training and development and change management.
  4. Process -- From documenting parameter-establishing guidelines to the detailed steps of tactical execution, the process area of practice covers the “Why, What, and How” of data governance.
  5. MetricsMetrics and measures necessary for continual improvement across the business and for communicating where the business has been, where it is now, and where it is headed.
  6. StewardshipFrom business to technical stewards and even data custodians, this practice area helps to define who they are and what they do.

Level of Audience
All Levels

THIS SESSION IS OPEN TO ALL CONFERENCE ATTENDEES

Speaker:
Anne Buff Anne Buff
VP Communications
DGPO

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8:40 - 8:45 

Tuesday
December 4
8:40–8:45

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Welcome
 

 

8:45 - 9:30  KEYNOTE

Tuesday
December 4
8:45–9:30

KEYNOTE

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The Future of Data Governance is Now: Key Focus Areas for 2019 
Kelle O'Neal, CEO and Founder, First San Francisco Partners
In today ’s data-never-sleeps reality, 2.5 quintillion bytes of data are produced daily. It’s a daunting challenge for organizations of all sizes to keep up with the demand for digital transformation and effectively scale to realize the value of data. As business and technology needs evolve, it’s important to focus on high-impact data initiatives that align with your objectives.

In this keynote, Kelle will provide insights for the approaches, concerns and trends that will drive information management strategies in the year ahead, including: why cloud solutions are truly the new normal; the growing importance of data privacy and ethics; the criticality of metadata and its governance; and how governance’s overall scope must be broader than “just data" (e.g. models and analytics) and be scalable for operationalization.

Level of Audience:
All levels

Speaker:
Kelle O'Neal Kelle O'Neal
CEO and Founder
First San Francisco Partners

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9:30 - 10:00  KEYNOTE

Tuesday
December 4
9:30–10:00

KEYNOTE

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The Heart of Digital Transformation: Governance 
Scott Buckles, North American Sales Executive, IBM North America Business Analytics, Data Science, and Data Governance Solutions
At the heart of all organizations is data. However, at the heart of a digitally transformed organization is trusted data.  Organizations in the midst of a digital transformation need data that can be trusted and securely accessed by everyone in the organization to enable new product creation, superior customer experiences or deeper marketplace insights. To reach this level of maturity, organizations are starting to leverage data governance to foster and deliver trusted data to their line of business data consumers. Attend this session to hear firsthand from a customer and Scott Buckles at IBM about their experiences.

Level of Audience:
All levels

Speaker:
Scott Buckles Scott Buckles
North American Sales Executive, IBM North America Business Analytics, Data Science, and Data Governance Solutions

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arrow10:00 - 10:30 COFFEE BREAK
10:30 - 11:15 CONCURRENT SESSIONS

Tuesday
December 4
10:30–11:15

Financial
Services
Track

 

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How to Implement Data Stewardship in Enterprise Data Initiatives: Ready-to-use Approach 
Lakshmi Pandi, Shared Information Support Manager, Freddie Mac
Chitra Ravanam, Development Manager - Data Initiatives, Freddie Mac
Irfan Khaja, Shared Information Support, Tech Lead, Freddie Mac
You’ve set up the Data Management and Governance function and established a Data Stewardship role to manage Shared Data Stores and Services, now what? How do you make it part of your ongoing change initiatives? How do you ensure you’re meeting your downstream consumers’ data quality expectations?

This session will showcase a model to implement data projects within your organization and how to, as a data steward you can:

  • Facilitate data lineage analysis
  • Define data requirements (data, calculations/rules, reconciliation reports etc.)
  • Support IT design (Data modeling, Solution Architecture)
  • Plan and execute User-acceptance Testing
  • Support post-deployment activities

You will learn to:

  • Define data owner/steward/consumer roles and responsibilities
  • Socialize and educate project teams
  • Write effective data movement control and reconciliation requirements
  • Test and implement
  • Make continuous improvements to sustain

Level of Audience:
Intermediate

Speakers:
Lakshmi Pandi Lakshmi Pandi
Shared Information Support Manager
Freddie Mac

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  Chitra Ravanam Chitra Ravanam
Development Manager - Data Initiatives
Freddie Mac

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Irfan Khaja Irfan Khaja
Shared Information Support, Tech Lead
Freddie Mac

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Tuesday
December 4
10:30–11:15

 

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How Scripps Health Launched Their Data Governance Program
Jimm Johnson, Data Governance Program Lead, Scripps Health
This session will focus on how Scripps Health launched their enterprise data governance program (data assets, DG roles & oversight structure, lessons learned, current initiatives) with the new electronic health record (EHR) platform.

Scripps Health initiated an enterprise data governance program to standardize and document the dashboards/reports, metrics/KPIs, extracts, Universes and glossary terms for their new electronic health record (EHR) and revenue cycle platform. Since the first go-live, they have been working with operations and IT staff to learn and apply DG processes to their areas of responsibility to optimize the data on this platform.

Specific discussion topics include:

  • Gaining C-suite support
  • Identifying & inventorying our official governed data assets
  • Defining roles and responsibilities for asset ownership, stewardship & reporting security
  • Mapping data assets and roles to data domains
  • Establishing an oversight structure (DG Council, DG Office, work groups)
  • Success stories with applying DG to specific data challenges (e.g., provider master data, professional billing, hospital census)
  • Lessons learned & where we go next

Level of Audience:
Introductory

Speaker:
Jimm Johnson Jimm Johnson
Data Governance Program Lead
Scripps Health

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Tuesday
December 4
10:30–11:15

 

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Building a Best in Class Data Quality Program from the Ground Up
Julie Gribben, Consultant, Finance Data Governance, Nationwide
Michael Randall, Director, Finance Data Governance, Nationwide
Nationwide Mutual Insurance Company’s Finance Data Governance Team will share their journey in building a best in class Data Quality program.

The Finance Data Governance Team at Nationwide centralized data quality efforts across the broader Finance organization. We accomplished this without adding additional resources and with minimal IT spends. Attendees will learn what it takes to build a data quality program that provides value back to the organization.

  • Clearing the Lot - identifying needs and creating capacity
  • Setting the Foundation - defining the approach & creating documentation
  • Building the Frame - establishing the process
  • Completing the Exterior - preparing for roll-out
  • Finishing Touches - increasing capabilities
  • Planning for Additions - aligning strategic direction
Level of Audience:
Introductory
Speakers:
Julie Gribben Julie Gribben
Consultant, Finance Data Governance
Nationwide

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  Michael Randall Michael Randall
Director, Finance Data Governance
Nationwide

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arrow11:15 - 11:25 ROOM CHANGE
11:25 - 11:55 DATA GOVERNANCE SOLUTIONS

Tuesday
December 4
11:25-11:55

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The erwin EDGE
Danny Sandwell, Product Marketing Director, erwin, Inc.

erwin, Inc. has spent the last two years transforming its industry-leading data modeling software into the ultimate data governance platform that also includes enterprise architecture and business process. See how these four domains and technology tools work in tandem for data-driven insights, agile innovation and business transformation all while mitigating risks to ensure regulatory compliance and peak operational performance.

Level of Audience:
All Levels

Speaker:
Danny Sandwell Danny Sandwell
Product Marketing Director
erwin, Inc.

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11:25 - 11:55 DATA GOVERNANCE SOLUTIONS

Tuesday
December 4
11:25-11:55

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Dive Deeper into Governance, the Heart of Digital Transformation
Matt Crittenden, North American Information Governance Specialist, IBM
Mark Hensley, Lead Governance Architect, IBM's North America Information Governance Practice

Embark on your data governance journey to push forward in digitally transforming your organization. Learn how data governance foundations support specific organizational initiatives such as strategic objectives, analytics initiatives, and risk mitigation. Join this session to get the inside scoop as to how IBM is innovating to make this easier for you.

Level of Audience:
All Levels

Speakers:
Matt Crittenden Matt Crittenden
North American Information Governance Specialist
IBM

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  Mark Hensley Mark Hensley
Lead Governance Architect
IBM's North America Information Governance Practice

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arrow11:55 - 1:00 Lunch
1:00 - 1:45 CONCURRENT SESSIONS

Tuesday
December 4
1:00–1:45

Financial
Services
Track

 

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How Capital One Addressed Monitoring Governance in the Cloud
Amit Sheth, Lead Software Engineer, Capital One
Capital One is one of the first Financial Institutions which has embraced a Cloud only approach to host its infrastructure and services. Although this brings in a wealth of opportunities and unique services that the cloud provides for developing software applications, it also introduces new challenges in monitoring these different services all of which previously used to reside in a few data centers, can now be distributed across multiple availability zones across different regions and cloud providers as well. This presentation explores how we can use a well framed Governance model and data analytics can be used to overcome these challenges.

Monitoring Governance is a tool agnostic data driven program.

Monitoring Governance ensures:

  • Minimum monitoring and alerting standards are consistently applied across all software applications and reports any non-compliance using automated non-intrusive collection methods built using open source tools.
  • Our Monitoring and Alerting systems and services are being used as intended.
  • The collection of monitoring data/metrics across a variety of monitoring tools and different stacks starting from Cloud Infrastructure monitoring tools, Application Performance Monitoring, Log Ingestion platforms all the way to Customer transactions, all of which are spread across multiple lines of businesses.

We have established policies and guidelines to enable consistent usage to achieve reduced maintenance costs, maximize quality and integrity of critical information

Level of Audience:
Intermediate

Speaker:
Amit Sheth Amit Sheth
Lead Software Engineer
Capital One

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Tuesday
December 4
1:00–1:45

 

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How a 110+ Year old Company used Data Governance as the Fuel to Speed New Products to Market
Yolanda Eyre, EDM Lead, CAS - division of the American Chemical Society
CAS was established in 1909 and has become the world leader in chemistry data. How does a legendary company transform its products quickly, in an age when data and software has evolved so much over time? This vault of data includes contributions from Nobel Laureates as well as patents that have helped treat diseases like, hepatitis C, Cardiovascular diseases, Arthritis and Diabetes! How do we keep this valuable data viable? By the establishment of Data Governance!

Come listen and learn about the challenges of the CAS journey and learn:
  • Not all data is created equal
  • Overcoming challenges with world-wide scientific data
  • How to get govern data that has changed over 200 years
  • Can we speed up our product development through fundamentals of data governance?
  • Setting up a data governance effort via different methods in order to coordinate with software development

Level of Audience:
Intermediate

Speaker:
Yolanda Eyre Yolanda Eyre
EDM Lead
CAS - division of the American Chemical Society

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Tuesday
December 4
1:00–1:45

 

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From Top-down to Collaborative: Banco Itau's Data Governance & Data Stewardship Program New Approach 
Nelson Chieh, Corporate Data Governance Manager, Banco Itau
In this session, we'll discuss why Itau changed its Data Governance program from an IT-centered top-down strategy to a business-centered collaborative approach.
Several important questions will be addressed, such as how to:
  • Write a simple and easily understood data policy
  • Build a corporate-wide data catalog and emphasize its importance
  • Improve metadata's quality
  • Define data domains and chosen data owners
  • Define the main duty of each data steward role
  • Establish a good neighborhood policy with the Data Security Office and Compliance teams
  • Simplify data access procedures and policy

Build a data quality scorecard main topics will be:

  • Implementing a corporate-wide data governance program: Top-Down vs. Collaborative approach
  • Lessons learned from a former IT-centered strategy
  • Data users and data steward buy-in and commitment
  • Data governance and data stewardship: a roadmap

Level of Audience:
All Levels

Speaker:
Nelson Chieh Nelson Chieh
Corporate Data Governance Manager
Banco Itau

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Tuesday
December 4
1:00–1:45

 

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Policy Governance at Dun and Bradstreet 
Lisa Baughman, Global Data Governance Leader, Dun and Bradstreet
This presentation describes how Dun & Bradstreet (D&B) has taken policy governance to the next level. D&B has always implemented policies and procedures that governed the collection and use of data in our company. But in 2017, a new process was introduced.  The core feature is the assignment of a Policy Functional Owner to each policy and procedure, who then carries out a number of tasks to ensure the policy or procedure is well governed.  In the presentation we describe in detail what these tasks are and how the Policy Function Owners carry them out, working with stakeholders across the company.  The role of Enterprise Data Governance (EDG) is also described; it is basically a quality control function with overall reporting for the state of data policies and procedures.  Additionally, the mechanism by which EDG alerts stakeholders that are impacted by policy changes is also outlined.

Attendees will learn:

  • The overall processes for governing data policies and procedures at D&B

  • What the role of Policy Functional Owner is, and how they carry out their responsibilities

  • How stakeholders across the company interact with data policies and procedures

  • How Enterprise Data Governance oversees the policy life cycle, ensures it is working smoothly, and informs all stakeholders who need to know about policy changes

Level of Audience:
Intermediate

Speaker:
Lisa Baughman Lisa Baughman
Global Data Governance Leader
Dun and Bradstreet

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arrow1:45 - 2:00 ROOM CHANGE
2:00 - 2:30  KEYNOTE

Tuesday
December 4
2:00–2:30

KEYNOTE

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Data Governance Readiness-The Route to Success
Danny Sandwell, Product Marketing Director, erwin, Inc.
Data governance encompasses the people, processes, and procedures that allow organizations to provide the right data, at the right time, to the right people, in context. It is an ongoing process, and a successful data governance program does not happen accidentally or overnight.

The long-term success of any data governance program is dependent on a number of factors, including but not limited to:
  • Executive Support
  • IT Support
  • A Coordinated Approach with a Formalized Team
  • Sufficient Resources and Authority
  • Organizational Training & Socialization

In this keynote session, we’ll review our industry research, The State of Data Governance 2018, and the 5 Pillars of DG Readiness gleaned from this report, help attendees evaluate their organization’s readiness for Data Governance based on the success factors described above.

Level of Audience:
All Levels

Speaker:
Danny Sandwell Danny Sandwell
Product Marketing Director
erwin, Inc.

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arrow2:30 - 2:40 ROOM CHANGE
arrow2:40 - 3:10 DATA GOVERNANCE SOLUTIONS

Tuesday
December 4
2:40–3:10

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arrow3:10 - 3:45 ICE CREAM BREAK AND EXHIBITS OPEN
arrow3:45 - 4:30 CONCURRENT SESSIONS

Tuesday
December 4
3:45–4:30

Financial
Services
Track

 

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Good to Great - How we get to Great Data and forget about the Good Data?
Michael Smith, SVP, Head of Data Strategy, Governance & Privacy- US Consumer, Citi Bank, NA
Our organizations are flush with data and the velocity of the volume is accelerating at a speed unimaginable. The variety of both structured and unstructured data is compounding the complexity of creating value from the data. The increasing adoption of Cloud and Big Data platforms bring to question the veracity of the data. The question that we must answer is how do we provide data modernization to enable the digital workforce to be successful?
  • Discuss how to break down the silos of data
  • Move the discussion from regulatory “must do” to business value “must have”
  • Learn how to use strategies to implement best practices from experience
  • Determine the best strategy for managing the consumption of the Great data

Level of Audience:
Intermediate

Speaker:
Michael Smith Michael Smith
SVP, Head of Data Strategy, Governance & Privacy- US Consumer
Citi Bank, NA

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Tuesday
December 4
3:45–4:30

 

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Rebooting Data Governance in the Nonprofit World
Janice McKaughan, Sr. Manager Marketing Operations and Data Services, Focus on the Family
We are all being asked to do more with less. In the donor-funded, nonprofit world, this becomes even more of a mandate. Our initial Data Governance team was disbanded after some staffing changes shifted priorities. A couple of years later, the accumulated technical debt and subsequent data challenges have become too much to ignore, and, as we become increasingly focused on understanding the health of our customer file better, and the long-term values of those relationships, we have been able to use those factors to reinvigorate our DG team. We will share our approach to getting the executive support needed to carve out capacity on our cross-functional team, and also leveraging the energy around becoming GDPR compliant, to accelerate our reboot, and the lessons learned along the way.

Level of Audience:
Introductory

Speaker:
Janice McKaughan Janice McKaughan
Sr. Manager Marketing Operations and Data Services
Focus on the Family

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Tuesday
December 4
3:45–4:30

 

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A Tactical Approach to Data Governance in an Internal ERP Project at Booz Allen Hamilton
Harley A Daily, Data Governance Program Manager, Booz Allen Hamilton

Data Governance is a multi-faceted discipline often perceived as nebulous and academic rather than action oriented. Because ERP implementations are costly and complex, there is a fear that data governance will only hinder progress and compromise deadlines. It is essential that data governance teams take a tactical approach to inserting governance. First, the data governance team must provide a clear vision of what robust governance looks like and the value that it brings. Then, they must clearly define the tasks necessary to materialize that vision. These activities will span key activities such as data conversion, system design, and report creation and will include overall support related to stakeholder identification and data conflict resolution.

This presentation will outline Booz Allen Hamilton's approach to:

  • Obtaining buy-in and sharing responsibility for data governance
  • Project lifecycle data governance activity roadmap
  • Data Governance deliverables
  • Leveraging project framework for enterprise-wide maturity

Level of Audience:
Intermediate

Speaker:
Harley A Daily Harley A Daily
Data Governance Program Manager
Booz Allen Hamilton

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Tuesday
December 4
3:45–4:30

 

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Governance: Enabling Enterprise Initiatives
Mark Lynch, North America Information Governance Business Development Leader, IBM
Brian Mayer, Business Ready Data Consultant, IBM
Organizations embark on data governance journeys for many different reasons.  The reason you begin your journey often changes and expands as your organization changes and expands. Learn how data governance supports enterprise strategic initiatives, analytics initiatives, risk mitigation, regulatory compliance, cost reduction and more.  Join this session to understand how other organizations have used their governance program to achieve organizational objectives and how you can too.

Level of Audience:
Introductory

Speakers:
Mark Lynch Mark Lynch
North America Information
Governance Business
Development Leader
IBM

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  Brian Mayer Brian Mayer
Business Ready Data Consultant
IBM

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arrow4:30 - 4:40 ROOM CHANGE
4:40 - 5:10  FINANCIAL SERVICES KEYNOTE

Tuesday
December 4
4:40–5:10

Financial
Services

KEYNOTE

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5:10 - 7:30 RECEPTION AND EXHIBITS
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