Conference Sessions - June 12, 2018

Tuesday
June 12
7:30–8:30
Registration and Continental Breakfast
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Tuesday
June 12
7:35–8:20

 

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The Data Governance Professionals Organization (DGPO) Annual Summer Meeting
A Deep Dive into Data Governance Policies



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Tuesday
June 12
8:30–8:40

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Welcome
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Tuesday
June 12
8:40–9:20

 

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KEYNOTE: Advice from a Chief Data Officer
James Tyo, Chief Data Officer, Nationwide

As business needs and technology continues to change and evolve, it is critical the data is managed with a specific focus on governance.  Ensuring data governance and quality by focusing on critical data elements drives better speed to market and supports data as a competitive advantage.  A culture of data governance and quality cannot be achieved without having the right foundation of enterprise functions and roles (i.e., people), lines of defense and oversight (i.e., processes), and capabilities and tools (i.e., technology).      

In this keynote, James Tyo will discuss the challenges of governance from the perspective of a Chief Data Officer and provide takeaways and advice.

Level of Audience
All Levels

Speaker:
James Tyo James Tyo
Chief Data Officer
Nationwide

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Tuesday
June 12
9:20–9:50

 

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KEYNOTE:


Level of Audience
All Levels

9:50 - 10:15 Coffee Break
10:15 - 11:00 CONCURRENT SESSIONS

Tuesday
June 12
10:15–11:00

 

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Stop Trying to Sell Data Governance - no one wants to hear it!
Barbara Turner, Director, Enterprise Data Governance, Western Digital Corp

Every time your team gets involved, good things happen!” Actual quote from leadership at Western Digital. This is the result of a fresh approach to data governance that has people knocking on the door asking for the Data Governance team to get involved. The time has come to consider a fundamental change in how we approach launching, executing and sustaining support for data governance.

The case study will reveal our approach to data governance focusing on these specific points:

  • Traditional approaches to selling Data Governance and Data Quality aren’t working!
  • A fresh approach: Alignment
  • Establishing Data Governance and Data Quality before anyone sees it coming
  • Use a formal Data Governance Framework
  • Get and stay engaged!

Level of Audience
Introductory

Speaker:
Barbara Turner Barbara Turner
Director, Enterprise Data Governance
Western Digital Corp

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Tuesday
June 12
10:15–11:00

 

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Implementing an Effective Data Governance Communication Plan
Steve Zagoudis, CEO, MetaGovernance
Identifying the right stakeholders, then knowing the wants and needs of this audience is the most critical aspect of defining and implementing a Data Governance Communication Plan. Targeted messaging needs to resonate with the different stakeholders associated with Data Governance across the organization, and amongst external stakeholders. Effective Data Governance communication requires identifying the audience and providing the needed communication in the vocabulary associated with the different business processes, risks, data subjects and objectives. Sustainable Data Governance success requires communicating the degree to which business units are interdependent. Understanding the relationship between business units and the data they own, manage, and consume provides a clear path to defining these stakeholders. This session provides proven techniques to identify the different stakeholder groups and understanding how to reframe and deliver the needed communication messages based on their specific business drivers and data usage.

During this session, you will learn:

  • The components of an effective Data Governance Communication Plan.
  • Definition and implementation of registered governance stakeholders.
  • Techniques for dealing with continual organizational realignments and system changes.
  • Understanding the governance maps between process and data.
  • Discerning news versus noise in Data Governance communications.

Level of Audience
Intermediate

Speaker:
Steve Zagoudis Steve Zagoudis
CEO
MetaGovernance

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Tuesday
June 12
10:15–11:00

 

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It’s my Data and I Will Use it if I Want To
Sue Geuens, Industry Principal, INFOSYS Limited

Passionate about ensuring that data is secure, private and protected, Sue poses the question as to whether we as Data Management professionals are going too far down this path. This is a somewhat tongue in cheek look at data we should personally be responsible for, rather than leave it all in the hands of the organization. She uses her own experience of the data within her control to show what should and shouldn’t be done, how organizations use and abuse her data, whether she has given permission or and finally asks the audience to consider this question in their own organization.

  • My data lifestyle
  • Why I want it protected (not what any specific regulation says)
  • What I am willing to share and why
  • Ask the audience (unashamed use of “Who wants to be a millionaire” phrase)

Level of Audience
Intermediate

Speaker:
Sue Geuens Sue Geuens
Industry Principal
INFOSYS Limited

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Tuesday
June 12
10:15–11:00

 

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Data Stewardship Journey: Awakening and Reinventing a Dormant Program
Amirah Fayek, Manager, Corporate Planning and Performance, The Canadian Medical Protective Association

So often programs such as Data Stewardship lose visibility, awareness, and fall dormant. How do you reintroduce a dormant program? What will ensure data stewardship gains the traction and awareness critical to success this time around? This presentation describes how Data Stewardship 2.0 can be launched successfully. Hear firsthand about the ways to achieve buy-in from key stakeholders, generate awareness and excitement, and implement a sustainable program. 

Primary takeaways: 
  • Learning from what did not work the last time 
  • Communicating the value and gaining buy-in from all levels in the organization 
  • Setting up a sustainable structure

Level of Audience
Intermediate

Speaker:
Amirah Fayek Amirah Fayek
Manager, Corporate Planning and Performance
The Canadian Medical Protective Association

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Tuesday
June 12
10:15–11:00

 

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To Infinity and Beyond - Expanding your Data Governance Influence
Cynthia Parsons, Consultant, IT Data & Analytics, Nationwide
Scott Peachey, Sr. Consultant, IT Data and Analytics, Nationwide


Governing data in a Fortune 100 company is comparable to “boiling the ocean.” Improved and matured data governance is about continually evaluating the current path/process and improving for greater effectiveness and efficiency.

This presentation will include the following:

  • A brief history – understanding how we reached this point
  • Realization there is a more efficient way to govern data in a large enterprise
  • Time for process improvement – let’s talk approach
  • Introduce data governance as a service provider
  • Identify data governance capabilities – i.e. taxonomy, data quality, standardized processes, etc.
  • Focus on critical data elements (CDEs) – critical data that is used to measure growth, profitability and operational effectiveness
  • Conduct ongoing training and support
  • “Teach them to fish…”
  • Workshops – an opportunity to teach and to collaborate
  • A bird’s eye view of the workshops – the class outlines and timelines

Level of Audience
Intermediate

Speakers:
Cynthia Parsons Cynthia Parsons
Consultant, IT Data & Analytics
Nationwide

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  Scott Peachey Scott Peachey
Sr. Consultant, IT Data and Analytics
Nationwide

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11:00 - 11:15 Room Change
11:15 - 12:00 CONCURRENT SESSIONS

Tuesday
June 12
11:15–12:00

 

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Data Management in A Changing Data World: Now, Next and the Future
Michael Smith, SVP, Head of Data Strategy, Governance & Privacy- US Consumer, Citi Bank

What are you doing now, so you can prepare for the next and drive results so you can get to the future? 

More and more companies are relying on data to drive their business. (You've heard the term data is the new oil.) At the same time, the volume and variety of data, and the regulations governing how to manage it, are expanding. Today, most organizations are hard-pressed to keep up with the pace of change and are searching for new ways to adapt and respond quickly. Data management professionals need to think about the Now, the Next, and the Future of data as it is becoming the most important corporate asset. 

Join Mike Smith as he shares his experiences and advice on what you need to be doing now, to get the results you need tomorrow that will help you begin to plan for the next five years. 

  • Objective 1- How do you plan to manage your data Now to ensure you do not create issues with the Next? 
  • Objective 2- How do you plan to manage your data Now and Next to ensure you do not create issues with the Future? 
  • Objective 3- How will you manage your data when you are part of the 160+ Zettabytes in 2025?

Level of Audience
Intermediate

Speaker:
Michael Smith Michael Smith
SVP, Head of Data Strategy, Governance & Privacy- US Consumer
Citi Bank

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Tuesday
June 12
11:15–12:00

 

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Re-unifying Your Metadata Silos: The Road to Better Enterprise Data Governance
How Dun & Bradstreet's Enterprise Data Governance Team is Solving this Real World Problem

Kevin Shannon, Global Head of Enterprise Data Governance, Dun & Bradstreet
Philippe Bettler, Director Business Ontology, Dun & Bradstreet

Quantities and velocities of data are continuing to grow by leaps and bounds, and along with it, the necessary metadata to enable proper governance.  Further complicating matters is the continued existence of legacy and neo-legacy platforms, persisting alongside more contemporary data lakes and associated technologies.  And to top it off, metadata assets describing it all are scattered across the organization.  The need to understand the location, availability, quantity, meaning and permissible use of data assets and properly govern them is becoming exponentially more difficult and pervasive across the enterprise, from front to middle to back office functions.

Dun & Bradstreet’s Enterprise Data Governance team is at the forefront of tackling this very difficult problem and solving it for their enterprise,  They are promoting a better understanding and ease of use of D&B data by leveraging the same technology Amazon Alexa uses to answer spoken questions such as “How far away is the moon?”.  However, D&B’s EDG team is using this method to obtain answers to questions pertaining to D&B’s vast data resources.

In this presentation, we will cover the following topics:

  • The challenges faced by large organizations in grappling with the scattered metadata problem, undermining the ability to properly govern data across the enterprise
  • A high level overview of Semantic Modeling and Graphs where relevant to the topic at hand
  • How this approach has allowed D&B to “change the tires on the bus while the wheels are in motion”
  • The business value this is bringing to various functional areas across D&B, such as Sales, Content Management, Technology, Customer Support, etc.

Level of Audience
Intermediate

Speakers:
Kevin Shannon Kevin Shannon
Global Head of Enterprise
Data Governance
Dun & Bradstreet

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  Philippe Bettler Philippe Bettler
Director Business Ontology
Dun & Bradstreet

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Tuesday
June 12
11:15–12:00

 

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The Lost Art of Data Profiling: Best Practices, Tips & Tricks
Bob Conway, Data Architect, Information Engineering Associates

Data profiling is the technique of inferring the true semantic meaning of data by carefully scrutinizing the structure and content of existing databases. The title refers to data profiling as an art because it is much more than mechanically capturing distinct values and min/max values of data elements. Data profiling is the heuristic interpretation of those statistics to discover the underlying business rules. Data profiling is true reverse engineering. 

This bottom- up method of data modeling is a valuable complement and validation of top down modeling methods such as user interviews and group consensus (JAD) sessions. Data profiling is also the most reliable way to identify data quality issues and design ETL procedures to mitigate them. 

This workshop will demonstrate the value of, and present a structured protocol for, integrating data profiling into data modeling and database development methodology through examples of actual data.

Level of Audience
Intermediate

Speaker:
Bob Conway Bob Conway
Data Architect
Information Engineering Associates

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Tuesday
June 12
11:15–12:00

 

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Driving Data Governance in the Agile Development Lifecycle
Ted Curran, Senior Director, Chief Data Governance Officer, UPMC Insurance Services Division

The focus of this session is how Data Governance roles and activities can add significant value to organizations using Agile development.  The session will review Agile activities and ceremonies and where Data Governance can be most beneficial along with the transition from project to operational needs.  Additionally, a focus on ensuring customer data and technology needs are understood and quantitative approaches to ensure minimum viable product requirements do not compromise long term data quality.  The session will also focus on techniques that can be used to support return on investment planning with data management and agile processes.  Finally, the session will leverage research and experience on lessons learned as Agile teams gain proficiency and how Data Governance leaders can adapt.

Key takeaways: areas to address Agile processes with Data Governance, Data Governance Roles in Agile, considerations for Agile teams and processes, Tangible data management activities for quick wins and long term success in an Agile environment and Return on Investment (ROI) techniques.

Level of Audience
Intermediate

Speaker:
Ted Curran Ted Curran
Senior Director, Chief Data Governance Officer
UPMC Insurance Services Division

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12:00 - 12:15 Room Change
12:15 - 12:45 SPONSORED SESSIONS - DATA GOVERNANCE AND DATA QUALITY SOLUTIONS

Tuesday
June 12
12:15–12:45

 

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12:45 - 1:45 Lunch
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Tuesday
June 12
1:45–2:15

 

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KEYNOTE:

2:15 - 2:30 Room Change
arrow2:30 - 3:15 CONCURRENT SESSIONS

Tuesday
June 12
2:30–3:15

 

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It is All about People- How JLL has been Building up Data Leaders to Meet Digital Challenges
HoChun Ho, Global Head, Data Governance and Management, JLL

Digital transformation is playing a pivotal role in corporations. As organizations adopt the data-driven approach to innovate the business, the demand for top data talent that could meet the digital challenges has become higher. In a recent JLL survey, it was confirmed that the inability of firms to find suitable people to improve business data is considered one of the top three weaknesses inhibiting the contribution to overall business strategy. This presentation will examine the shortage of data governance professionals, data scientists, data engineers, visualization specialists, and data savvy business analysts. Success cases such as rewarding career paths, job ration, cross-industry hiring, multidisciplinary teams, globalization, systematic training, change management with data culture and other real-life solutions will be discussed.

Level of Audience
Introductory

Speaker:
HoChun Ho HoChun Ho
Global Head, Data Governance and Management
JLL

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Tuesday
June 12
2:30–3:15

 

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Data, Dollars, & Diligence - Data Audits with a Purpose
Jill Camper, Data Architect, DST

Data Quality is very important, but getting ALL data under control is a task that is almost impossible to complete. This case study will explain purposeful data audits and how by identifying the most important data your data quality initiative can be successful! 

We will cover: 

  • What is purposeful data auditing and why the business loves it 
  • How to identify the key fields - what matters most
  • What to audit - only what you can take action on
  • How to use the results - any compliance concerns too! 
  • How to connect the results with the business 
  • Data lineage with process flows attached - why you need both! 
  • How to stop the bleeding - then address fixing what is there 
  • Why most DQs fail - and how not to let that be you!

Level of Audience
Introductory

Speaker:
Jill Camper Jill Camper
Data Architect
DST

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Tuesday
June 12
2:30–3:15

 

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Enabling Data Discovery and Analytics through Curation in a Federated Environment
Kathy Rondon, Chief Operating Officer, The Reports & Requirements Co
Small organizations with complete authority and control over their business and mission data benefit greatly from a centralized data repository with consistent metadata standards across their organization. But what about large organizations or communities of interest where such centralization is neither practical, or really, desired? In a federated data environment, the rigorous and ongoing curation of contextual metadata--for the discovery of data and its appropriate retrieval and use in data analytics--is essential. It is not often done, however, because it requires bridging the gap between technical and business users and a skill set not often found or cultivated.
In this presentation you will learn: 
  • How a federated architecture (based on the Open Archival Information System--OAIS) can benefit large communities of interest and geographically and organizationally dispersed data users. 
  • How such a federated environment can only succeed with the definition and ongoing documentation of contextual metadata by professionals trained and dedicated to the task. 
  • The preferred skill set of a data curator and how to cultivate curation excellence in your organization.

Level of Audience
Intermediate

Speaker:
Kathy Rondon Kathy Rondon
Chief Operating Officer
The Reports & Requirements Co

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Tuesday
June 12
2:30–3:15

 

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Mastering Provider - How to Define & Control your Critical Data
Shannon Fuller, Director Data Governance, Carolinas Healthcare
In an ever-changing market, Healthcare Providers and Payers struggle to understand the scope and reach of their networks. This is even more critical given the changing regulatory environment.

Using the Provider and Location Data Domains as examples, we will discuss the tools and techniques to: 

  • Build support for your MDM and/or Data Quality program 
  • Identify your critical data 
  • Operationalize a team of Data Owners, Stewards and SMEs 
  • Drive data standardization & business process management 
    We will demonstrate how these techniques can be applied across any industry or Data Domain.

Level of Audience
Introductory

Speaker:
Shannon Fuller Shannon Fuller
Director Data Governance
Carolinas Healthcare

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Tuesday
June 12
2:30–3:15

 

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Take a Peek at My Dirty Bits: Data Quality Challenges in the 21st Century
Richard Dudley, Data Architect, Quicken Loans
If you thought billion dollar contests and championship football game commercials were all fun and excitement, you're not the poor guy who has to try and tell truth from troll when the contest entries come in. I'm that guy. In this talk I'll share some of the lessons we've learned through the years from activities such as these and from our daily activities. I'll also discuss some of the strategies you could use if you ever faced the same issues. Data quality is everyone's responsibility, and requires different strategies at the different system layers and hints for the business as well.

Level of Audience
Intermediate

Speaker:
Richard Dudley Richard Dudley
Data Architect
Quicken Loans

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3:15 - 3:30 Room Change
arrow3:30 - 4:00 SPONSORED SESSIONS - DATA GOVERNANCE AND DATA QUALITY SOLUTIONS

Tuesday
June 12
3:30–4:00

 

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4:00 - 4:45 Ice Cream Break and Exhibits Open
arrow4:45 - 5:30 CONCURRENT SESSIONS

Tuesday
June 12
4:45–5:30

 

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Sorry About That, eh! Data Governance and Quality Strategies: Real World Implementation and Lessons Learned and Culture Change in a Canadian Federal Government Context
Darren Goodyear, Assistant Director, Data Governance Team, Immigration, Refugees and Citizenship Canada

Immigration, Refugees and Citizenship Canada launched a data governance program following a data maturity assessment in 2013. We investigate issues, recommend improvements, build business glossaries, and manage a data steward network. Policy changes and technological advances resulted in focusing of efforts to enshrine a culture of data quality. Citizens expect Open Data/Open Government and leaders demand results based on data. Good data is needed for evidence based decision-making, and is a crucial element for advanced analytics. Data-dependent analytics are essential to manage risk, due increasing volumes of people visiting, working in, or moving to Canada. Working with analysts to address data quality problems, our data stewards have become our “eyes and ears on the ground” feeding back issues for resolution, inspiring culture change and continuous improvement. 

Topics include:

  • Selling Data Governance and Data Quality
  • Culture change: Data Governance is like a health and safety program, while only a few are directly responsible, everyone in the entire organization is expected to contribute. Raise your profile – start the CDO discussion?
  • Practical solutions for data quality improvement and embed data governance in projects and initiatives.
  • Data stewards can start a virtuous circle of quality improvement as issues become identified and resolved – all the while increasing awareness and return on investment.
  • Develop business glossaries and chip away at your meta-data – we have a two pronged approach (MDM “top down” and a “bottom up” project based strategy) with both using an in-house developed seven-step method to build the meta data model.

Level of Audience
Intermediate

Speaker:
Darren Goodyear Darren Goodyear
Assistant Director, Data Governance Team, Immigration
Refugees and Citizenship Canada

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Tuesday
June 12
4:45–5:30

 

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A Lawyer, a Marketing VP and a CDO Walk into a Bar . . . and, Next Generation Data Projects Emerge
Jonathan Adams, Research Director, DATUM
William Tanenbaum, Co-Head, Technology Transactions, Arent Fox LLP

The purpose of data analytics is not generating data sets but providing proprietary insights into your company and your industry for a competitive advantage. The true value of the data depends on the context and can be different for each business unit. In today’s big data world, CDOs and CIOs are part of the customer-facing revenue generation equation – bringing new roles with new challenges that require a greater understanding of both legal constraints and business requirements. Effective implementation requires a multi-disciplinary approach that integrates the triad of IT, marketing and legal. A multi-disciplinary approach drives value to the organization’s different business objectives, and controls regulatory compliance risk and optimizes operations.

This session will discuss the perspectives of business, legal and IT, and propose steps to building out the integrated approach: 

  • Uses cases from retail, financial services, manufacturing, and service industries 
  • Marketing vs. technology vs. legal drivers 
  • A multi-disciplinary approach to build a responsive and responsible data organization that is innovative, leverages new technology, achieves regulatory compliance and generates analytical insights 
  • Using key success factors in execution

Level of Audience
Intermediate

Speakers:
Jonathan Adams Jonathan Adams
Research Director
DATUM

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  William Tanenbaum William Tanenbaum
Co-Head, Technology Transactions
Arent Fox LLP

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Tuesday
June 12
4:45–5:30

 

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Definin' Ain't Easy: Lessons Learned on Building a Useful Business Glossary
Kevin Crog, Data Manager, WRG Insurance

This presentation will be a guide for those looking to begin or improve a Business Glossary within their own organizations. The main focus areas will be: techniques for developing valid definitions, considerations when moving from a small number of terms to a large number, and establishing communication guidelines necessary for capturing changes to definitions.

In this session, Kevin Crog will explain strategies for making a Business Glossary that is shared, regularly used, and accurate. Using examples from the Business Glossary project at WRG Insurance, Kevin will highlight the importance of applying Data Governance principles, the benefits of having an executive sponsor, and organizational improvements that come from having a Business Glossary. Finally, attendees will learn about important elements of a metadata repository and techniques for arranging terms into a meaningful taxonomy.

This session will show:

  • Initial steps to take in establishing a Business Glossary
  • Ways to communicate the importance of organizations having a Business Glossary
  • Examples of definition templates to use
  • How to address Data Governance concerns for a metadata repository

Level of Audience
Introductory

Speaker:
Kevin Crog Kevin Crog
Data Manager
WRG Insurance

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Tuesday
June 12
4:45–5:30

 

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The GDPR Deadline is Past- Now What?
Malcolm Chisholm, Chief Innovation Officer, First San Francisco Partners

On May 25, 2018 the EU’s General Data Protection Regulation (GDPR) came into effect.  What does this deadline mean for Data Governance? This session describes how the GDPR can be a foundation to build on for a comprehensive and sustained program of Data Legal, Privacy, and Compliance.  This is in contrast to viewing the GDPR as a one-time project that had to be completed by a certain date.  The tutorial describes what is needed in order to institutionalize GDPR, once any special project team has been dissolved.  The likely effects of regulatory interpretation and case law are examined, together with how Data Governance can prepare and respond.  The challenges presented by upcoming legislation, such as E-Privacy, and differences between jurisdictions are likewise examined for their impact on Data Governance.  Additionally, recommendations are provided for how the structures and processes put in place for the GDPR can be leveraged for dealing with contractual aspects of data, particularly with data vendors. 

Attendees will learn:

  • How enterprises have responded to the GDPR, the adequacy of these responses, and the components that Data Governance must implement 
  • What is likely to change in data regulation (including but not limited to the GDPR), and how Data Governance can be prepared for these changes
  • How the role of Data Governance must change to deal with wider data Legal, Privacy, and Compliance issues, and how Data Governance can do this
  • How the processes and technology established for GDPR can be leveraged for overall Data Legal, Privacy, and Compliance

Level of Audience
Intemediate

Speaker:
Malcolm Chisholm Malcolm Chisholm
Chief Innovation Officer
First San Francisco Partners

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Tuesday
June 12
4:45–5:30

 

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Successful Implementation and Evolution of a Data Governance Program  
Miah Manns, Risk Manager Enterprise Data Governance, Ally Financial Inc.
Susan Yamin, Enterprise Data Governance Director, Ally Financial Inc.

This session focuses on instating a holistic data governance methodology through policies, controls, procedures and standards needed to cultivate a “data control environment” that successfully harmonizes data.

Topics include:

  • Data Management Maturity Assessments
  • Executive Sponsorship/Buy-In
  • Developing Data Governance Framework
  • Establishing Data Stewardship Community
  • Execution of the Data Governance Program

Level of Audience
Introductory

Speakers:
Miah Manns Miah Manns
Risk Manager Enterprise Data Governance
Ally Financial Inc.

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  Susan Yamin Susan Yamin
Enterprise Data Governance Director
Ally Financial Inc.

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5:30 - 7:30 EXHIBITS AND RECEPTION
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