Practical Tools for the Human Side of DG and DQ

Two-Day Seminar
Thursday, June 30 and Friday, July 1

Seminar Hours
Thursday, June 30: 8:30AM - 4:30PM
Friday, July 1: 8:30AM - 4:00PM

By Len Silverston, President, Universal Data Models, LLC

Experts and the vast majority of people in data governance and data quality know that the most critical aspect of these programs is how we deal with the human side. So why not invest in a deeper understanding of the human behavioral side and the tools, techniques, and approaches that work and know where the pitfalls are and how to deal with them?

Our experience has shown that there are human behavior scenarios and factors that are specific to data governance and data quality programs and in order to succeed, we must have tools, techniques, and proven approaches for the behavioral, cultural, and human aspects that will inevitably arise.  

This 2 day course provides a comprehensive toolkit, techniques, approaches and case studies for effectively managing the human side of data governance and data quality. The course will cover the major human factors within each of the major areas of data governance and data quality program, namely within setting up the program, establishing roles, gathering needs, defining data and rules, managing issues, setting up policies and procedures, and defining solutions. Within this context, the course will share how to:

  • Establish a really clear, compelling, and common vision for data governance
  • Maintain ongoing sponsorship
  • Gain the trust of people involved
  • Effectively communicate including communications plans and execution
  • Gain true involvement and commitment
  • Exemplify Leadership
  • Effectively resolving conflict.

For all the above aspects of human behavior skills and tools, there will be practical case studies sharing what has worked and not worked, there will be fun and interactive exercises where participants can practice scenarios that commonly arise in data governance and apply the techniques, tools, and principles learned in this class.

Comments from Past Attendees of Len Silverston’s Workshops

One of the absolute best speakers!”

This was the best seminar of any conference I have ever attended!!!”

It was amazing, learned so much, was reminded of so much that I already knew and was motviated/inspired to learn more about this topic.”

Len Silverston is an excellent, interactive instructor.”

Len gave me very solid ideas and tools I will put into practice immediately.”

 “Best session of the conference. Len's delivery & content was 10/10.”

Great presenter, great handouts, good use of real-world examples

For the full course agenda click here.

For registration click here.

About the Instructor

Len Silverston   Len Silverston is a best-selling author, consultant, and speaker with over 30 years of experience helping organizations in various data governance and data management programs. Mr. Silverston is an internationally acclaimed expert and thought leader in the fields of data governance, data modeling, data management, and in the human dynamics of integrating information. He has helped many organizations successfully implement data governance programs, for example, from 2010 through 2012, he guided and provided data governance consulting for his client who won the 2012 Data Governance Best Practice Award. 

He is the author of The Data Model Resource Book series (Volumes 1, 2, and 3), which describe hundreds of reusable data models. The volume 1 book was rated #12 on the Computer Literacy Best Seller List and his volume 1 and 2 books have been translated into Chinese and in 2009, he co-authored “The Data Model Resource Book, Volume 3, Universal Patterns for Data Modeling”, which has been into Korean. Mr. Silverston has published many articles and has been a keynote speaker at many international data conferences. He is the winner of the DAMA (Data Administration Management Association) International Professional Achievement Award for 2004 and the DAMA International Community Award for 2006. He has given many keynotes and has received the highest speaker rating at several international conferences. Mr. Silverston's company, Universal Data Models, LLC, provides consulting, training, publications, and software to enable information integration.