Tutorials - June 2, 2008

Monday
2 June
7:45–8:30
Registration and Continental Breakfast
8:30 - 11:45 MORNING TUTORIALS

Monday
2 June
8:30-11:45

 

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How to Deploy and Sustain a Data Governance Practice in Your Organization 
Martha Dember, RCG Information Technology
Robert Abate, RCG Information Technology

This session serves to demonstrate how an organization implements and sustains a data governance practice. During the session pitfalls to avoid, lessons learned from prior implementations and best practices will be discussed.
This presentation is based on real life implementations over the past 6-7 years with updates from what we have learned in the pat two years, from what has worked well and what has not.

Agenda:

  • Data Governance Best Practice Definition (what it is and what it is not)
    • Drivers and Benefits
    • Minimum readiness requirements
  • Relationship of Data Governance with other components of Data Management
    • Data Architecture, Data Integration, Data Quality, Metadata Management, MDM
  • Organizational Requirements
    • Makeup of various required organizations (Business and IT)
    • Roles and Responsibilities
    • Data Stewardship
  • Components and Attributes of Data Governance
    • Provide examples of the types of policies, procedures, standards, etc.
  • High level implementation roadmap
    • Things to consider
    • Success Factors
    • Items to avoid
    • Example Implementation. Case Studies
  • Lessons learned both success stories and not so successful stories!
  • Typical implementation Timeline
Speakers:
Martha Dember

Martha Dember
Director, BI and Data Delivery Southeast Region
RCG Information Technology

To Speaker's BIO

   
Robert Abate Robert Abate
Global Managing Principal
RCG Information Technology

To Speaker's BIO

Monday
2 June
8:30-11:45

 

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A Step-By-Step Approach to Data Governance Communications 
Gwen Thomas, Data Governance Institute

Data Governance requires constant communications between program staff, executives, stakeholders, stewards, and members of cross-functional teams. Successful programs employ a structured, methodical approach and easy-to-use tools.

This tutorial takes a step-by-step approach to governance communications. We show how to break communications into a series of manageable tasks. Then, for each task, participants will see best practices and templates, review actual communications pieces and complete exercises to create their own versions.

Attendees will learn how to use communication tools to:

  • Identify who should get what messages, and when, and in what format.
  • Tailor messages that are meaningful to different audience segments, with the right level of detail.
  • Use slogans, elevator speeches, value and impact statements, calls for involvement, and status reports.
  • Keep track of who's getting a message so you don't leave anyone out.

They'll practice:

  • Segmenting their audiences.
  • Creating value statements.
  • Creating invitations to participate in governance, status, and common types of email messages.
Speaker:
Gwen Thomas

Gwen Thomas
President
Data Governance Institute

To Speaker's BIO

Monday
2 June
8:30-11:45

 

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The Stewardship Approach to Data Governance: Let's Be Practical 
Robert S. Seiner, KIK Consulting/TDAN.com

Many companies insert the data governance discipline into their organizations rather than apply data governance to the existing culture. Trying to change how your organization "does what it does" is a difficult and very involved task. Since the discipline of data governance is new (in name and in practice) at most organizations, the "non-invasive" approach discussed is this workshop will help you to gain the support and involvement of the true data stewards.

What is the “non-invasive” approach to Data Governance? This approach involves identifying and recognizing data stewards rather than assigning data stewards to have more responsibility. This approach involves applying governance and stewardship activities to existing practices and standard operating procedures rather than creating all new procedures. This approach involves leveraging what is already working in your organization and focusing on opportunities to improve.

The tutorial will focus on:

  • Designing a Program that Can Be Molded to Fit the Culture of Your Organization
  • Identifying Data Stewards & Applying Governance to Existing Procedures and Processes
  • Data Governance & Stewardship Organizational Design, Placement and Support
  • Effective Use of the Tools of Data Governance & Data Stewardship
  • A Practical and "Non-Invasive" Approach to Delivering Successful Data Governance

Throughout this half-day session, Bob Seiner shares his valuable "lessons learned" from many large corporations and government entities through interactive and lively discussion.

Speaker:
Robert S. Seiner

Robert S. Seiner
President/Publisher
KIK Consulting/TDAN.com

To Speaker's BIO

Monday
2 June
8:30-11:45

 

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Optimizing the ERP Environment through Data Quality and Governance 
Danette McGilvray, Granite Falls

Many companies are migrating data from disparate systems to Enterprise Resource Planning (ERP) applications. Information quality can make or break these types of projects – it can help a project stay on time and within budget or break the project by increasing project costs and timelines due to poor quality data. Once the ERP is in production, there are also data quality challenges due to managing data in an integrated environment. Data governance and stewardship also play important roles in the migration project and are critical to the on-going success of the ERP.

Topics include:

  • Including information quality activities during migration
  • Continuing information quality in production
  • The role of data governance and stewardship in an ERP environment
  • Real-life best practices and lessons learned in the challenging world of ERP

Come prepared to share your ERP challenges and learn proven methods for optimizing your ERP environment through data quality and governance.

Speaker:
Danette McGilvray

Danette McGilvray
President and Principal
Granite Falls

To Speaker's BIO

12:00 - 12:30 GOVERNANCE SOLUTIONS

Monday
2 June
12:00–12:30

 

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Data Privacy Closing the Gap
Thomas Meagher, IBM

 

Speaker:
Thomas MeagherDanette McGilvray

Thomas Meagher
IBM

To Speaker's BIO

Monday
2 June
12:00–12:30

 

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Case Studies – How Leading Firms Succeed in Data Governance and MDM
Ravi Shankar, Siperian

Most data governance and MDM initiatives fail even before they begin. Success depends upon employing the correct governance framework and a flexible MDM technology that will support the framework -- in addition to a host of other factors.

During this presentation from Siperian, attendees will learn:
  • What worked and what didn’t at leading firms – based on multiple case studies.
  • MDM as the key enabler of successful data governance and stewardship initiatives
Speaker:
Ravi Shankar

Ravi Shankar
Director of Product Marketing
Siperian

To Speaker's BIO

Monday
2 June
12:00–12:30

 

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Session 3

1:30 - 4:45 AFTERNOON TUTORIALS

Monday
2 June
1:30–4:45

 

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Developing an Effective Culture Change Management Plan for Data Governance and Master Data Management 
John Ladley, IMCue Solutions
Pam Thomas, ChangeConnection

This tutorial is specifically aimed at planning the steps of a change management effort focused on governance. This class will use role-playing, and relay actual IM project experiences on managing organization change – and cover in detail the barriers to overcome and the actions required to overcome them. We will examine a governance project and a strategic planning road map effort.

Attendees will leave with a basic tool kit for developing their own change management plan specifically aimed at data governance or master data management.

Agenda

  • The basics of culture change
    • Why such a key issue
  • Specific issues of change with information management efforts
    • E.g. information maturity
  • Building the change plan
    • Aligning a plan with business and being pragmatic about culture
  • Building and maintaining the change team
    • Who should be on the team?
    • How is changed measured
Speakers:
John Ladley

John Ladley
President
IMCue Solutions

To Speaker's BIO

   
Pam Thomas Pam Thomas
Principal
ChangeConnection

To Speaker's BIO

Monday
2 June
1:30–4:45

 

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Building a Data Governance Program From Scratch 
David Plotkin, AAA of Northern California, Nevada, and Utah

With the idea of Data Governance gaining wide acceptance, the question remains -- how do you execute on this idea? What should the organization look like? What about stewardship (and what are stewards anyway -- and where to do they come from)? This session will also cover topics such as what should be governed, the parts of the organization that must contribute to a successful implementation, and how you start the enterprise down a path to create and govern metadata and data quality. You are going to have change the culture of the organization and sell the idea of governance into the organization from top to bottom. You'll learn how to do that too. In the end, you should walk away from this session with a clear idea of how to build a successful Data Governance practice starting from nothing (or very little, anyway).

Speaker:
David Plotkin

David Plotkin
Manager of Data Quality
AAA of Northern California, Nevada, and Utah

To Speaker's BIO

Monday
2 June
1:30–4:45

 

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Data Governance Case Study Workshop: A Comparison of Programs in All Phases of Implementation 
Robert S, Seiner, KIK Consulting/TDAN.com

This half-day workshop by Robert S. Seiner examines several active Data Governance case studies, the trials and tribulations of getting started, the peaks and valleys of getting rolling, and the open doorways and brick walls of demonstrating value. Not all of these organizations take the same approach and some yield very different results. Listening to, and learning from, their experiences will enable attendees to anticipate the needs of their organization, sell the basic and complex concepts, and provide their management and staff a practical perspective of what data governance will mean to their organization.

This workshop focuses on:

  • The different reasons why companies and organizations put programs in place
  • The different ways organizations sell and market the concepts and practices of Data Governance to their senior and executive management
  • The different ways organizations define roles & responsibilities
  • The different ways organizations apply data governance to daily tasks of managing data
  • The different ways that organizations demonstrate value from their programs

This session has been developed to be interactive. Attend prepared to discuss your organization’s data governance environment, your successes and opportunities to improve. Expect to take away best practices and lessons learned from the presenter’s case studies as well as others that attend this session.

Speaker:
Robert Seiner

Robert S, Seiner
President/Publisher
KIK Consulting/TDAN.com

To Speaker's BIO

Monday
2 June
1:30–4:45

 

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Supporting SOA-Metadata and Governance in Action 
Peter Aiken, VCU/Data Blueprint

As organizations attempt to adopt and implement advanced technologies, they often discover that a successful implementation requires a higher degree of data governance maturity than had been anticipated. SOA provides us with a textbook example but the lessons learned here also apply to other major organizational data-driven initiatives.

Key drivers behind SOA include:

  • changing focus from managing systems to managing at least an order of magnitude more services
  • architecting those services to be flexible and adaptable in order to obtain the desired service reuse
  • providing increased guidance over both the architecting/engineering of services and their use by requisite business processes.

It is impossible to manage the above without implementing a mature data governance process. This seminar describes the how organizations should use a data governance-based approach when implementing SOA and other projects that are dependent on proper metadata management. We show how to use data governance to "size" projects, set mutually agreed upon business and technical expectations, and perform verification and validation of key project milestones and deliverables.

Attendees will understand the:

  • key elements of data governance required in order to manage the required metadata
  • the hard and soft skill sets that are mandated in order to achieve success.
Speaker:
Peter Aiken

Peter Aiken
Founding Director
VCU/Data Blueprint

To Speaker's BIO

5:15 - 6:30 SPECIAL SESSION

Monday
2 June
5:15–6:30

 

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Data Governance Template Takeaway
6 Great Ways to Make Data Governance Easier Right Now

Robert S. Seiner, KIK Consulting / TDAN.com
Peter Aiken, VCU/Data Blueprint
Gwen Thomas, Data Governance Institute
John Ladley, IMCue Solutions
Martha Dember, BI and Data Delivery Southeast Region
Danette McGilvray, Granite Falls

In this special session, Data Governance industry leaders will share the matrices and templates they use to promote and administer successful Data Governance programs. All of these tools are designed to be customized to different environments and will enable you to quickly and effectively add value to your program.

Attend prepared to participate in discussion and be ready to compare and contrast the value added by each. This session is targeted at providing numerous takeaways and you will leave with a workbench of proven industry work products and templates.

Speakers:
Robert S. Seiner

Robert S. Seiner
President/Publisher
KIK Consulting/TDAN.com

To Speaker's BIO

   
Peter Aiken Peter Aiken
Founding Director
VCU/Data Blueprint

To Speaker's BIO
   
Gwen Thomas Gwen Thomas
President
Data Governance Institute

To Speaker's BIO
   
John Ladley John Ladley
President
IMCue Solutions

To Speaker's BIO
   
Martha Dember Martha Dember
Director, BI and Data Delivery Southeast Region
RCG Information Technology

To Speaker's BIO
   
Danette McGilvray

Danette McGilvray
President and Principal
Granite Falls

To Speaker's BIO